Customer feedback are the backbone for any company. It helps them provide a better service to their customers and lets them get an insight into the market requirement, which allows them to modify their products and services accordingly and also helps in making decisions.
Walgreens being a pharmacy giant, has understood the importance of feedback. Therefore, it has already started WalgreensListens survey to take the feedback from their customer. It asks its existing customers to rate their purchasing experience with the company. They can provide feedback from the comfort of their home just by visiting the online feedback survey website. Not only this, but Walgreens also offer cash rewards to some lucky customers against their feedback.
This online survey helps the company to fulfill its following objectives –
Objectives –
• Improvement in the quality of the products that are being offered to the customers.
• This survey helps the company to increase the quality of the services.
• It helps them to increase the overall customer experience.
• More customization of the products.
• It also helps them analyze their employee’s behavior and helps them take any further action for improvement.
• Helps in maintaining better hygiene at their stores.
• Helps to retain their old clients and at the same time attracting newer ones.
• And overall helps them gaining the number one position in the US market.
Advantages of Walgreens Listens Survey
There are a lot of advantages of Wall Green Customer Survey as company get the benefits by taking the feedback from the customer. Similarly customers are also getting the benefits by getting a chance to win $ 3000 worth of Gift Cards from the company .
So this is win – win situation for both of them by taking the feedback they can improve the services and enhanced the shopping experience for the customers and grow their business in the market.
If you feel any changes and suggestion can improve the customer shopping experience then you can provide your valuable feedback in the survey program and get a chance to win the rewards .